Duty Manager
Onshore applicants only
Visa sponsorship
Hospitality · Nelson, New Zealand · Full-Time · $26 - $29/hr · Visa: Employer sponsored · Applicants: Onshore applicants only
A restaurant and café by the water near Nelson, New Zealand needs a Duty Manager. A Duty Manager is the leader of the floor during a shift and the person in charge of the liquor licence. The venue has seats for up to 200 people. It is open every day, with a busy summer.
Each shift, you speak to the team before service. You lead the staff and help them learn. You check that they follow the venue rules and checklists. You make sure alcohol is served safely under New Zealand law. When the shift ends, you count the cash and give a handover. The job is permanent. You work at least 30 hours a week, including weekends and public holidays.
The employer is accredited and may be able to sponsor a work visa for the right person. To apply, you must already have New Zealand work rights.
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Key Responsibilities
- Lead the floor during your shifts and keep the right pace and standard
- Act as Duty Manager on licence, following host responsibility and the Sale and Supply of Alcohol Act 2012
- Talk to the team at the start of each shift
- Support and coach staff during service
- Make sure every staff member follows the venue's systems, checklists and procedures
- Finish cash-up, opening, closing and handovers correctly
- Answer guest feedback calmly
- Send bigger problems to the Restaurant Manager
Requirements & Eligibility
- Duty Manager Certificate (Sale and Supply of Alcohol Act 2012), or able to get one promptly
- National Certificate in Food & Beverage Service (Level 3) or equivalent, or working towards it
- Previous work as a hospitality supervisor or shift leader
- Good working knowledge of wine, beverage and food service
- Confidence reading rosters and keeping to the wage cost expectations of a shift
- Proficiency with venue systems such as IdealPOS, NowBookIt, Operandio, Slack and Loaded, and the right to work in New Zealand
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