Housekeeping Manager
Visa sponsorship
Hospitality · Gold Coast, QLD, Australia · Full-Time · Discussed at interview · Visa: Employer sponsored
A hotel business on the Gold Coast, Australia needs an Executive Housekeeping Manager. You will lead the housekeeping team. You will make sure rooms are clean and ready before guests arrive.
You will plan the daily work, run team briefings and work with hotel leaders. Clear communication is very important in this job. Sponsorship is available for eligible candidates, which means an employer may support a work visa.
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Key Responsibilities
- Be in charge of daily housekeeping work and team results
- Plan each day's work and give jobs to staff by priority
- Hold team briefings and explain what good service looks like
- Check rooms are ready and meet the standard before guests come
- Work with hotel leaders to keep housekeeping quality high
- Look at staffing needs and move resources when demand changes
- Handle housekeeping rosters and daily paperwork
- Follow health, safety and compliance procedures accurately
- Support billing and other hotel processes
- Watch standards and deal with performance problems early
- Find operational problems and solve them in practical ways
- Keep staff and hotel management talking clearly, and hand over shifts well
- Build a team culture of accountability, service and quality
Requirements & Eligibility
- Experience managing hotel housekeeping operations
- Past work as a Housekeeping Manager or senior housekeeping professional is highly regarded
- Ability to supervise, coordinate and motivate housekeeping teams
- Good understanding of hotel room standards and guest expectations
- Real hands-on experience for this position
- Strong communication and relationship-building skills
- Excellent organisation and time management
- Able to handle competing priorities in a busy hotel
- Confident when solving operational problems
- Knowledge of workplace health and safety requirements
- Strong commitment to compliance and professional standards
- Understanding of annualised budgets and operational costs
- Professional presentation and a service-focused attitude
- Can work weekends and public holidays when required
- No formal qualification is required, but you must be able to substantiate your relevant professional experience
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